FlyingOwlStudio is taking a short break
Reviews
-
Whitney on Feb 3, 2019
5 out of 5 starsLoved this confetti for my daughter’s Aristocat/French themed birthday party! This shop also split the order for me, 50/50 gold and pink. It was perfect!
-
FaithBakes13 on Feb 2, 2019
5 out of 5 starsLove it! Perfect as usual. Great seller, great product. Exactly as requested. Clear picks were perfect for this design as topper was raised above cake. Thanks again!
-
-
-
Helen on Jan 28, 2019
5 out of 5 starsThis was such a cute item! Seller was quick to respond and easy to deal with!
-
pcarvelli on Jan 21, 2019
5 out of 5 starsPerfect, exactly what I wanted, very helpful and accommodating. Amazing packaging and quick delivery. Thanks, for the extra gift.
-
kartusa on Jan 20, 2019
5 out of 5 starsThe cake topper looks fantastic! Will post a picture when we put it on the cake! Thank you Flying Owl Studio for helping make my parent golden anniversary celebration that much more special!
-
Sara on Jan 19, 2019
5 out of 5 starsJust what I was hoping for! Very nicely packaged. Very happy with purchase! THANK YOU
-
Sara on Jan 19, 2019
5 out of 5 starsPerfect! Just what I was looking for! Very well packaged ...looks perfect on delivery! THANK YOU
-
Jess on Jan 3, 2019
5 out of 5 starsReally beautiful piece and made for a great Christmas present :D
Custom papercut designs for weddings, parties, gifts, home décor and more!
Shop members
-
Michelle
Owner, Designer, "Wears All The Hats"
Michelle is a professionally trained cake decorator & self taught artist. A perpetual creator, her desk is sprinkled with notes of future designs. She enjoys gardening, camping, and spending time with family+friends, husband Mike, & their dog Roxy.
-
Michael
Assistant, Shipper
Michelle's husband, Michael, can sometimes be found taping up packages and assisting with delivery.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Do you accept custom and personalized orders?
Absolutely! We are happy to customize existing designs, or work with you to create something one-of-a-kind. Just click on “Request a Custom Order” to message us with your idea!
Please include:
1) zip/postal code & country
2) date needed by
3) a brief description or reference photos
4) quantity required
We will reply to your request ASAP! (usually within 24 hours)
(Mon-Fri, excluding holidays)
CANADA Shipping/Delivery Estimates
STANDARD SHIPPING
• Canada Post Lettermail (NO TRACKING)
...approx 3 to 10+ business days
Applies to items sent to most major urban cities; rural/remote areas can take longer
SHIPPING UPGRADES: (with tracking)
• LOCAL (within Toronto/GTA)
- Expedited or Xpresspost: 1 bus day
• REGIONAL (within ON+QC)
- Expedited: up to 2 bus days
- Xpresspost: 1 business day
• NATIONAL (outside ON+QC)
- Expedited: up to 5 bus days
- Xpresspost: 2 bus days
*Shipping Time does not include order Processing time
*Business days are Mon-Fri (excludes Sat/Sun/Holidays)
Total cost of shipping includes postage, mailing materials, & Etsy fees
USA Shipping/Delivery Estimates
USA-bound orders are couriered across the Canada/USA border from Ontario to Niagara Falls, New York then ship via USPS.
STANDARD SHIPPING
• Chit Chats couriers the package to USA
• USPS First-Class Mail®
• includes tracking
• 1 day courier + approx 2-4 business days
SHIPPING UPGRADE
• Chit Chats couriers the package to USA
• USPS Priority Mail Express®
• includes tracking
• 1 day courier + up to 3 business days
*Shipping Time does not include order Processing time
**Business days are Mon-Fri (excludes Sat/Sun/Holidays)
Note: The total cost of shipping includes courier service, postage, mailing materials, & Etsy fees
INTERNATIONAL Shipping/Delivery Estimates
International orders are couriered across the border from Ontario to Niagara Falls, New York then ship via Asendia.
STANDARD SHIPPING
• Chit Chats couriers package to USA
• Asendia International Priority Tracked (includes tracking)
• 1 day courier + approx 4 to 21 business days
SHIPPING UPGRADES
For a quote on faster delivery options, please message us with:
1) postal code & country
2) date needed by
3) items & quantities
*Shipping Time does not include order Processing time
*Business days are Mon-Fri (excludes Sat/Sun/Holidays)
*Actual delivery times may vary based on each country's postal services. Your package may be delayed by customs.
*Total cost of shipping includes courier service, postage, mailing materials, & Etsy fees
Cake Topper Size Recommendations
We recommend using a cake topper that is the same width of your cake, or 1" smaller.
Example:
For an 8" round cake, order either an 8" or 7" wide cake topper.
There are exceptions to the suggestion above, such as:
• longer words/names have a minimum width, otherwise they become too small to read
• please take other cake decorations, such as flowers, into consideration
If you're still unsure about sizing, feel free to message us with your cake size & the style of topper you intend to purchase. We will gladly help you out!
*Toppers larger than 9" wide are available upon request!
Recommended Frame for 8x10 & A4 Papercut Art
To insure the life of your papercut art, be certain to mat and frame using acid-free materials. Do not hang in direct sunlight.
• A shadowbox / box frame will add depth & dimension. Place papercut inside, against glass. Replace the inner spacer which came with the frame. Place coloured background at back of the frame.
• A floating frame ("pressed glass" frame) is more minimalist. The papercut is showcased between 2 clear panels of glass or acrylic. The wall colour will become the background, or your included chosen coloured background can be used.
• A matted frame is also a lovely classic choice
TIP: The background can be changed in the future!
Do you use acid & lignin free paper?
Yes! All 8x10 Papercut Art at Flying Owl Studio is made using acid & lignin free cardstock paper.
WHY IS THIS IMPORTANT?
Using acid & lignin free paper helps to preserve your papercut for 100+ years, by preventing deterioration & yellowing. It is also more environmentally friendly than papers containing acid.
*Glitter Party decor, such as cake & cupcake toppers, are made using high quality, acid-free glitter cardstock.
Will my order be packaged securely for shipping?
Flying Owl Studio takes great care in packing all orders. We want to ensure they arrive safe and secure!
Your order is sealed in a clear plastic sleeve with heavyweight archival board, providing protection from moisture and support against bending. A thick piece of corrugated cardboard is also included (we re-purpose the brown cardboard boxes from our supplies received by mail). Everything is then enclosed inside a rigid chipboard mailer. We also mark all our packages with "Do Not Bend" and/or "Fragile".
Should your order arrive & appear damaged during transit: Please send us photos of the damaged packaging asap
Note: The total cost of shipping includes courier service, postage+tax, plus the cost of mailing materials
Returns & Exhanges
• All items are Handmade-To-Order in your chosen size/colour, therefore are not eligible for return or exchange (ALL SALES FINAL)
• If there is an error or problem with an order received, please contact us within 3 days of receipt so we may rectify the issue
• If an item has been damaged in transit: Please send photos of the damaged packaging & item(s) within 3 days of receipt.
• Refunds will not be given for late or delayed shipping, with the exception of guaranteed services within Canada
• Refunds for late (guaranteed) shipments within Canada: Please message us ASAP and we will contact the shipping company for refund. Once a refund has been issued, it will then be forwarded to the buyer
• Delays due to customs do not qualify for refund
Cancellation Policy
Cancellations are only accepted within 2 hours of purchase. After this time, we have often already begun work on your order. Every item is handmade-to-order, in your chosen colour and size.
***Cancellations requested after 2 hours may or may not be possible, and may be subject to a 20% restocking fee***
For this reason, we ask that you please read all listing details/description and shop policies, prior to placing an order.
Most importantly, please review the various SHIPPING methods available & delivery estimates, located in our FAQ.
Please also take into consideration the individual item PROCESSING TIME, as we have different processing times for different types of items. Processing times also vary based on our current workload.
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.